Draft — have a UK solicitor review this page before it goes live. It is not legal advice.
Refund Policy
Last updated: [DATE]
Your 14-day right to cancel
If you are a UK consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you the right to cancel an online purchase of The Trade Broker Accelerator within 14 days of purchase, for a full refund, without giving a reason.
How to cancel
Email hello@example.com with your order details within 14 days of purchase. We will process the refund without asking you to justify the request.
Access during the cancellation period
[PLACEHOLDER] Decide and state clearly: if a student starts watching course content during the 14-day window, UK law allows you to reduce the refund proportionally to what was consumed — but only if you clearly asked for their consent to lose the cancellation right by starting early, and told them so before they started. Simpler and more trust-building: honour the full refund regardless, and state that explicitly here.
After 14 days
[PLACEHOLDER] State your policy beyond the legal minimum, if any.